Typical job
Residents notice a bald-faced hornet nest attached
The crew checks the reported nest location and surrounding access, then discusses the treatment approach with the customer. The inspection helps clarify the work area and any precautions needed around people and pets. The customer gets a clearer picture of the nest location and the proposed work. Keep people and pets away from the active area, and point out the nest when describing the concern.
Typical job
Homeowners report mouse activity and ask for
A technician inspects the reported areas, confirms where activity is showing, and reviews treatment and prevention steps with the customer. The customer can also share prior treatments and sightings to inform the inspection. The visit gives the homeowner findings and practical prevention guidance based on the property. Note where activity appears and keep monitoring devices visible and unobstructed if they are in place.