Typical job
A property owner reports a bald-faced hornet
A technician checks the reported nest location and access conditions, then explains the appropriate treatment plan before addressing the agreed area. The customer can share any concerns about nearby activity or access. The customer gets a clear explanation of the work planned around the nest and any applicable re-entry guidance. Keep people away from the active treatment area and tell the technician about other pest sightings.
Typical job
A resident reports mice appearing inside the
The crew inspects the property, asks where mice have been noticed, and confirms the areas that need attention. The technician explains findings and reviews treatment and prevention steps before carrying out the agreed work. The resident learns which areas were treated and what prevention steps the technician recommends. Share any earlier treatments or new sightings with the team, and keep monitoring devices visible and unobstructed.
Typical job
A rental owner asks about bed bugs
A technician reviews the reported bed bug concern and inspects the property to understand the affected areas and access needs. The technician explains findings and discusses the proposed treatment approach before work begins. The owner gets a clearer picture of the work being considered and the areas involved. Mention any prior treatments, and follow the technician’s guidance on preparation and product-label re-entry instructions.