Typical job
Property owners report bed bug activity in
A technician inspects the affected property, discusses the bed bug concern, and identifies access areas and treatment needs. The team can assess whether heat treatment is appropriate and explain the findings and proposed scope before work is planned. The owner gets a clearer understanding of the treatment needs and what the property requires. Sharing prior treatments and where activity has been noticed helps the technician assess the situation and explain practical next steps.
Typical job
Residents find a bald-faced hornet nest on
A technician reviews the reported nest location and access conditions, then assesses the treatment needed. The team explains the findings and treatment approach before proceeding, with attention to keeping people clear of active treatment areas. The customer learns what the service involves and which area needs attention. Keep people away from the nest and tell the technician its location and any access concerns when discussing the service.
Typical job
Homeowners notice mouse activity and want help
A technician inspects areas where activity has been reported and checks relevant access points. The team explains what it finds, reviews treatment and prevention steps, and records treated locations and products used. The homeowner receives a clearer picture of the activity and the work performed. Share where mice have been seen, any prior treatments, and new sightings so the technician can include that information in the assessment.